When the printer is accepted on the network.
Known solutions, presented in the order to be completed / considered Restart everything, including the router that controls your network. I've added the "extra steps" because you mentioned you were trying to install from that disk - IF there is something tangled as a result of that attempt, the extra " Check and Remove" bits might help clear any remaining installation problems. The original printer software disk won't install the right software - just too old and not for Windows 11. The "Offline" condition does have to be resolved, of course. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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